Cancellation policy

Cancellation Policy

Last updated: March 30, 2025

At WildKind, we understand that plans can change. We do our best to process orders quickly, which means there’s a limited window for cancellations.


Can I Cancel My Order?

Yes — if your order has not yet been processed or shipped, you may cancel it within 1 hour of placing it.

To request a cancellation, please contact us immediately at:

info@wildkindpets.com

If your order has already been processed or shipped, it cannot be canceled. However, you may still be eligible for a return or refund. Please review our Refund Policy for more details.


Subscription Cancellations

If you are subscribed to a recurring plan, you may cancel or modify your subscription at any time before the next renewal date by logging into your account or contacting us directly.

Cancellations made after a renewal has been processed will apply to the following cycle.


Need Help?

If you have any questions about canceling your order or subscription, we’re here to help.

Email: info@wildkindpets.com
Business Hours: Monday–Friday, 9 AM – 5 PM EST